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Article
Publication date: 26 October 2012

Shulian Zhang, David Bamford, Claire Moxham and Benjamin Dehe

The purpose of this paper is to examine an organisation‐wide restructuring exercise by investigating the effectiveness of strategy development and deployment processes in a…

3071

Abstract

Purpose

The purpose of this paper is to examine an organisation‐wide restructuring exercise by investigating the effectiveness of strategy development and deployment processes in a National Health Service (NHS) Community Health Services (CHS) organisation.

Design/methodology/approach

The authors used an embedded single‐case study approach to gather and analyse rich data in order to understand how an organisation can develop and deploy its strategy, and to appreciate the key tools, techniques and issues related to this process. A range of data collection methods, including archival records, interviews, observations and questionnaires, was employed to permit triangulation of the results.

Findings

The research led to an understanding of how the Balanced Scorecard (BSC) and the Closed‐Loop Management System (CLMS) can be adapted to support the local CHS. In total, 17 key areas for success are presented and used to assess the current capability within the case study organisation.

Research limitations/implications

The authors’ investigation examined the potential for improved strategic development and deployment through the adaptation of the BSC and a CLMS within a NHS CHS organisation.

Practical implications

A six‐step conceptual model is presented which can be used to guide organisations. The model permits the assessment of capability in order to highlight current strengths and weaknesses.

Originality/value

As a suitably skilled workforce is required for the successful implementation of any management system, the research expanded the scope of the study by including an assessment of the organisation's readiness for adapting formal strategy deployment systems.

Details

International Journal of Productivity and Performance Management, vol. 61 no. 8
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 10 August 2012

Idriss El‐Thalji and Jayantha P. Liyanage

The purpose of this paper is to review the operation and maintenance practices within wind power applications and to clarify practical needs as gaps between researchers and…

2350

Abstract

Purpose

The purpose of this paper is to review the operation and maintenance practices within wind power applications and to clarify practical needs as gaps between researchers and practitioners.

Design/methodology/approach

The paper collects, categorizes, and analyzes the published literature of both researchers and practitioners systematically.

Findings

The paper defines significant issues in operation and maintenance of wind energy related to: site and seasonal asset disturbances; stakeholders’ requirements trade‐off; dependability and asset deterioration challenges; diagnostic, prognostic and information and communication technologies (ICTs) applications; and maintenance optimization models. Within each category, the gaps and further research needs have been extracted with respect to both an academic and industrial perspective.

Practical implications

The use of wind energy is growing rapidly and the associated practices related to maintenance and asset management are still lacking. Therefore, the literature review of operation and maintenance is a necessity to uncover the holistic issues and interrelationships of what has so far been published as detailed and fragmented topics to specific issues. Wind energy assets represent modern renewable energy assets which are affected by environmental disturbances, rapid technological development, rapid scaling‐up processes, the stochastic and dynamic nature of operations and degradation, the integrity and interoperability of system‐to‐support.

Originality/value

The paper provides a comprehensive review of research contributions and industrial development efforts. That will be useful to the life cycle stakeholders in both academia and industry in understanding the maintenance problem and solution space within the wind energy context.

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